Flatlane Help Center
Welcome to the Flatlane Help Center!We're here to assist you with any questions or issues you may have while using our service. Whether you're a new user or a long-time rider, you'll find everything you need right here.
Getting Started:: Learn how to sign up, book your first ride, and navigate the app with ease.
Account & Payment:: Manage your account details, update payment methods, and review your ride history.
Ride Issues:: Encountered a problem during your ride? Get quick solutions and report issues directly to our support team.
Safety & Security:: Discover the measures we take to ensure your safety, and learn how to stay safe on every ride.
FAQ: Have a question? Check our frequently asked questions for instant answers. If you can't find what you're looking for, our support team is just a message away, ready to help you 24/7.
Fast And Easy
Enjoy a seamless and secure experience with our simple online payment options, where your convenience and safety are our top priority.
Pay With Wallet
Top up your digital wallet and make payments quickly and easily with just a click, wherever you are.
Pay via Bank Transfer
Choose bank transfer for larger transactions with confidence, ensuring the highest standards of security and transparency.